Loading…
Loading…
Pricing · Privacy & data · Terms · Contact
Effective September 17, 2026 · Version 2026-09-17
These Terms of Service (“Terms”) are a binding agreement between you (“you”) and Adelphos (“Adelphos,” “we,” “us”), governing your access to and use of Atlas and any related websites, applications, and services (together, the “Service”). By creating an account, subscribing, or using the Service, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Service.
Two sections change your legal rights and are worth reading in full: Section 20 limits what we can be held liable for, and Section 22 requires most disputes to be resolved by individual arbitration rather than in court and waives your right to a jury trial and to participate in a class action. Section 22(j) gives you 30 days to opt out of arbitration without affecting anything else about your account.
The Service is operated under the Adelphos brand, and Adelphos is the party you are contracting with under these Terms. If you need the full registered legal name of the contracting entity for your own records - for a vendor form, a purchase order, a W-9, or a signed agreement - write to legal@iatlas.live and we will provide it.
You must be at least 18 years old and able to form a binding contract. If you use the Service on behalf of a company or other organization, you represent that you have authority to bind that entity to these Terms, and “you” includes that entity. In these Terms, a “business customer” means a company or other organization that subscribes to the Service for its own business purposes; an “individual customer” means a person subscribing for themselves.
Atlas is a business-development and relationship-intelligence tool. It captures information you provide - photographed business cards, voice notes, typed or pasted text, and contact records - proposes research and drafts, and helps you review and organize your own business relationships. We grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to use the Service for your internal business purposes, subject to these Terms.
Atlas uses automated and AI systems to read cards, transcribe voice notes, research companies, and draft messages. These outputs can be incomplete, inaccurate, or wrong. Every meaningful output is a proposal for you to review, correct, and approve - not a statement of fact and not professional advice. Research findings are gathered from public sources and are cited and dated so you can check them; a citation is a pointer to a source, not a warranty that the source is accurate or current.
You are solely responsible for verifying any research finding, transcript, extracted card field, or draft before you act on it, send it to anyone, or write it to a connected system. Atlas does not send email on your behalf, and it writes to a connected CRM only where you have approved the specific change and enabled external writes. Nothing in the Service is legal, financial, tax, or other professional advice.
Adelphos is not a consumer reporting agency, and the Service is not a consumer report. You must not use Atlas or its output as a factor in establishing anyone’s eligibility for credit, insurance, employment, housing, or any other purpose regulated by the Fair Credit Reporting Act or similar law.
Sign-in is a one-time code emailed to you; there is no password. You are responsible for the email account you use to sign in and for all activity under your account. Tell us promptly at security@iatlas.live if you suspect unauthorized access to your account, and at that same address if you believe you have found a security vulnerability in the Service. For anything else, write to hello@iatlas.live.
You retain ownership of the data you put into Atlas - captured cards, notes, recordings, pasted text, and contact records (“Your Content”). You grant us a limited, worldwide, non-exclusive license to host, store, process, transmit, and display Your Content solely to operate and provide the Service to you and as described in the Privacy Policy. We do not use Your Content to train any AI model.
You represent and warrant that you have all rights and permissions necessary to provide Your Content and to have us process it, including any consent or other lawful basis required to store and process information about third parties (for example, the contacts and business cards you capture), and that your use complies with all applicable laws, including privacy, recording, and anti-spam laws. You are responsible for your own compliance obligations toward the people whose information you put into Atlas, including responding to their requests about their own data.
The Service supports organizations with more than one member. Where an organization is the customer, the organization is responsible for the acts and omissions of its administrators and members as if they were its own, for authorizing who may join, and for removing members who leave. Administrators can invite and remove members and manage organization-level settings.
Contact sharing within an organization is opt-in per member: a member chooses whether to share their contact book with colleagues, and notes, research, and drafts remain private to the member who created them. If you join an organization’s account, your administrator - not us - controls your membership, and we will act on that administrator’s instructions about the organization’s account.
You agree not to: use the Service for any unlawful purpose or in violation of any applicable law; store or process data you do not have the right to hold; attempt to access another account’s data or any non-public part of the Service; probe, scan, or disrupt the Service or its infrastructure; circumvent any usage limit, plan cap, or access control; reverse-engineer, resell, sublicense, or provide the Service as a service bureau; use the Service to build a competing product; scrape or bulk-extract data from the Service other than through the export tools we provide; or use the Service to send spam, harass, or infringe anyone’s rights. We may suspend or terminate access for conduct that violates this section.
The Service relies on third-party providers (for example, payment processing, hosting, AI, transcription, and email delivery), each of which is listed in our Data Processing Addendum. It can also connect, at your direction, to a third-party CRM - one at a time. Your use of any connected third-party product is governed by that provider’s own terms, and Adelphos is not responsible for third-party products, their availability, or changes they make to them.
When you connect a CRM or other account, you authorize Atlas to access that account on your behalf using the credentials you supply. Atlas writes to a connected account only where you have given separate, explicit consent to external writes and have approved the specific change. You may disconnect at any time from Settings.
We may offer features labeled beta, preview, experimental, or early access. (This is separate from our free “Preview” plan, which Section 11 covers.) Those features are provided as-is and as-available, with no warranty of any kind and no service commitment. They may be incomplete, may change without notice, may not be supported, and may be withdrawn or discontinued at any time without liability to you. Do not rely on a beta feature for anything you cannot afford to lose, and do not put data into one that you do not hold elsewhere.
Plans and price. The Preview plan is free and limited to the number of relationships shown on the pricing page; it does not convert to a paid plan on its own, and you are never charged unless you choose to upgrade. The Pro plan is $39 per month when billed monthly, or, when billed annually, a single charge of $384 for the year - the $32 per month figure on the pricing page is the monthly equivalent of that one annual charge, not a monthly payment. The Business plan is not self-serve; it is arranged directly with us and billed under a separate order form or written agreement, which controls if it conflicts with this section.
Automatic renewal - your express consent. Paid plans are billed in advance through our payment processor, and they renew automatically at the then-current price until you cancel. A monthly plan renews and is charged each month on your billing date; an annual plan renews and is charged in full each year on the anniversary of your subscription. By subscribing, you give express informed consent for us and our payment processor to charge your payment method on that recurring schedule, on the terms stated here and at checkout, until you cancel.
How to cancel. Go to Settings, open Billing, and choose Manage billing; you can cancel there yourself, at any time. No phone call, no email, no chat, and no conversation with us is required. Cancellation stops all future renewals. It takes effect at the end of the billing period you have already paid for - your access continues until then, and the account then returns to the Preview plan rather than being deleted.
Refunds. Except where the law requires otherwise, payments are non-refundable, and we do not provide refunds or credits for partial billing periods or for periods you did not use. If we charge you after a valid cancellation, tell us and we will refund that charge. We may issue a discretionary refund in a particular case; doing so is not a commitment to do it again.
Price changes and renewal reminders. We may change prices. We will email you at least 30 days before a price change applies to your renewal, so you can cancel first if you do not want it; continuing past the renewal is your acceptance of the new price. For annual plans, we will also email you a reminder before each annual renewal, stating the amount and the renewal date.
Taxes and failed payments. Prices exclude taxes, and you are responsible for any sales, use, VAT, or similar taxes, except taxes on our net income. If a payment fails, we may retry it, and we may suspend or downgrade your access under Section 12 until it is resolved.
We may suspend your access to all or part of the Service if: a payment is overdue; your use poses a security risk to the Service, to us, or to anyone else; we reasonably suspect fraud, abuse, or a violation of Section 8; or the law requires it. We will give you notice before suspending and an opportunity to fix the problem where that is practicable - but where a delay would risk harm, a security incident, or a breach of law, we may suspend first and notify you promptly afterwards. We will limit any suspension to what is reasonably necessary, and we will restore access once the cause is resolved. Suspension does not by itself delete Your Content.
We may add, change, or remove features as the Service evolves. If we discontinue a material feature that you are actively using, or make a change that materially and adversely reduces the core functionality of a paid plan, we will give you at least 30 days’ notice by email or in the app where practicable. If we discontinue the Service as a whole, we will give you at least 30 days’ notice and refund the unused portion of any fees you have prepaid. This section does not apply to beta features (Section 10) or to changes required by law, security, or a third-party provider outside our control.
These Terms apply while you use the Service. You may stop at any time. You can export your data at any time from Settings, and you can delete individual records or your entire account there. We may suspend or terminate your access if you materially breach these Terms and do not cure the breach within 15 days of notice (immediately, where the breach is not curable or where Section 12 applies), if required by law, or if we discontinue the Service under Section 13.
Retrieval window. If your subscription ends or we terminate your access for a reason other than your request, we will keep your account data available for export for 30 days from the end date, then delete it from our live systems. If you delete your account yourself in Settings, deletion begins immediately and there is no retrieval window - export first if you want a copy.
What deletion means, precisely. Deleting a record or an account removes it from our live systems promptly; it is not a soft-delete, a hidden flag, or a support request. Two honest limits apply. Encrypted backups are kept on a rolling schedule, so a deleted item can persist in a backup until that backup expires on its own cycle; backups are never used to restore individual deleted records and are only ever restored wholesale after a system failure. And we retain limited records where the law requires it, together with a record of which version of these Terms you agreed to. Transaction records are retained as long as tax and accounting law requires, typically seven years. The Privacy Policy describes these periods in full.
On termination, the license granted to you ends. Sections that by their nature should survive - including Sections 4, 6, 9, 14 and 16 through 24 - survive termination.
Our handling of personal data is described in the Privacy Policy. If you are a business customer and applicable data-protection law (such as the GDPR, UK GDPR, or the CCPA as amended) governs personal data you put into the Service, our Data Processing Addendum is incorporated into and forms part of these Terms. Where the DPA and these Terms conflict about the processing of personal data, the DPA controls. You can request a countersigned copy of the DPA as described on that page.
The Service, including all software, models, design, documentation, and content we provide (but excluding Your Content), is owned by Adelphos or its licensors and protected by intellectual-property laws. These Terms grant you no rights in the Service except the limited license in Section 3. If you send us feedback, suggestions, or feature requests, you grant us a perpetual, irrevocable, worldwide, royalty-free license to use them for any purpose without obligation or attribution to you.
You represent that you are not located in, ordinarily resident in, or organized under the laws of any country or region subject to comprehensive U.S. economic sanctions, and that you are not identified on any U.S. restricted-party list (including the Specially Designated Nationals list, the Entity List, and the Denied Persons list) or owned or controlled by anyone who is. You agree not to access, use, export, or re-export the Service in violation of U.S. export-control or sanctions laws, or the equivalent laws of any other jurisdiction that applies to you.
Each party may receive non-public information from the other in connection with the Service. Each party will use the other’s non-public information only to perform under these Terms, will protect it with at least reasonable care, and will not disclose it except to its personnel and advisors who need it and are bound to protect it, or where the law compels disclosure - in which case, where legally permitted, the disclosing party gets prompt notice and a chance to object. This section does not limit either party’s rights in information that is public, independently developed, or lawfully received from someone else without restriction.
THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, ACCURACY, AND NON-INFRINGEMENT, AND ANY WARRANTY ARISING FROM COURSE OF DEALING OR USAGE OF TRADE. ADELPHOS DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, TIMELY, OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT ANY OUTPUT, TRANSCRIPT, EXTRACTED FIELD, RESEARCH FINDING, OR DRAFT WILL BE ACCURATE, CURRENT, OR COMPLETE. YOU USE THE SERVICE, AND RELY ON ITS OUTPUT, AT YOUR OWN RISK. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO SOME OF THESE EXCLUSIONS MAY NOT APPLY TO YOU.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, ADELPHOS AND ITS OWNERS, EMPLOYEES, AND SUPPLIERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS, ARISING OUT OF OR RELATING TO THE SERVICE, EVEN IF ADVISED OF THE POSSIBILITY. ADELPHOS’S TOTAL LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID US FOR THE SERVICE IN THE TWELVE MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100).
NOTHING IN THIS SECTION LIMITS OR EXCLUDES LIABILITY FOR: (A) DEATH OR PERSONAL INJURY CAUSED BY A PARTY’S NEGLIGENCE; (B) A PARTY’S GROSS NEGLIGENCE, WILLFUL MISCONDUCT, OR FRAUD; (C) A PARTY’S INDEMNIFICATION OBLIGATIONS UNDER SECTION 21; (D) YOUR OBLIGATION TO PAY FEES DUE UNDER SECTION 11; OR (E) ANY OTHER LIABILITY THAT CANNOT BE LIMITED OR EXCLUDED UNDER APPLICABLE LAW. SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS, SO SOME OF THESE MAY NOT APPLY TO YOU.
You will defend, indemnify, and hold harmless Adelphos and its owners, employees, and agents from and against any third-party claim, and any resulting damages, liabilities, settlements, and expenses (including reasonable legal fees), arising out of or related to Your Content, your use of the Service, your violation of these Terms, or your violation of any law or any third party’s rights - including a claim by any person whose information you stored or processed in Atlas.
Procedure. The indemnity above applies only if we: (i) promptly notify you in writing of the claim - a delay reduces your obligation only to the extent it actually prejudices your defense; (ii) give you sole control of the defense and settlement of the claim; and (iii) give you reasonable cooperation, at your expense. You may not settle any claim in a way that admits fault or liability on our part, imposes any non-monetary obligation on us, or fails to unconditionally release us, without our prior written consent, which we will not unreasonably withhold. We may participate in the defense with our own counsel, at our own expense.
(a) Read this section. It changes how disputes between you and Adelphos are resolved. Most disputes go to binding individual arbitration rather than to a court, and you and Adelphos both give up the right to a jury trial and the right to participate in a class or representative action. You have 30 days to opt out - see paragraph (j). Opting out costs nothing and changes nothing else about your account.
(b) Informal resolution first - required. Before starting an arbitration or filing in court, the complaining party must send the other a written Notice of Dispute. You send yours to us by email to legal@iatlas.live, which is the address we designate to receive dispute notices. If you would rather serve a notice on paper, ask at that address and we will give you a postal address for service within five business days. We send ours to the email address on your account. A Notice of Dispute must state the sender’s name, the email address on the account, a description of the dispute, and the specific relief sought. The parties will then try in good faith to resolve the dispute for 60 days from the day the Notice is received, and either party may ask for a telephone or video settlement conference, which both will attend in good faith. Neither party may commence an arbitration or file a lawsuit (other than a small-claims action under paragraph (h)) until those 60 days have run. This requirement is a condition precedent; any applicable limitations period is tolled while it runs, and either an arbitrator or a court may enjoin a filing made before it is satisfied.
(c) Agreement to arbitrate. Except as paragraph (h) provides, you and Adelphos agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Service - including their formation, interpretation, performance, breach, termination, validity, or enforceability, whether based in contract, tort, statute, or any other theory, and including claims that arose before you accepted these Terms - will be resolved by binding arbitration on an individual basis, and not in court and not before a jury. This agreement to arbitrate is governed by the Federal Arbitration Act, 9 U.S.C. § 1 et seq., which applies to and controls its interpretation and enforcement.
(d) Administrator and rules. The arbitration will be administered by the American Arbitration Association (“AAA”). If you are an individual customer, the AAA Consumer Arbitration Rules apply. If you are a business customer, the AAA Commercial Arbitration Rules apply, together with the Expedited Procedures where the amount in dispute qualifies. The rules are available at adr.org, or we will send you a copy on request to legal@iatlas.live. A single arbitrator will be appointed under those rules. If AAA is unavailable or declines to administer the arbitration consistently with this section, the parties will agree in writing on a substitute administrator; if they cannot agree within 30 days, either party may ask a court of competent jurisdiction in the State of Texas, United States to appoint the administrator or the arbitrator. No substitute administrator may administer a class, collective, or representative proceeding.
(e) How to start an arbitration. After paragraph (b) is satisfied, the claiming party files a demand for arbitration with the administrator following its rules and pays the filing fee its rules require, and sends a copy of the demand to the other party at the address in paragraph (b). The demand must describe the claim and the relief sought.
(f) Seat, venue, and format. The seat of the arbitration is the State of Texas, United States. If a hearing is held in person, it will take place in the county of your residence or principal place of business, or at another mutually agreed location, or wherever the administrator’s rules require. Cost should never be the reason a claim is not brought: where the administrator’s rules allow it, the arbitration may be conducted entirely on the documents, by telephone, or by video, and either party may request that format. An in-person hearing will be held only if a party requests one and the rules allow it, or if the arbitrator determines one is necessary.
(g) Fees. If you are an individual customer, the fee provisions of the AAA Consumer Arbitration Rules govern, and we will pay the portion of the filing, administrative, and arbitrator fees those rules allocate to us. In addition, if you are an individual customer and your claim seeks $10,000 or less, we will pay your share of those fees as well, unless the arbitrator finds your claim frivolous or brought for an improper purpose under the standard of Rule 11(b) of the Federal Rules of Civil Procedure. If you are a business customer, the fee provisions of the AAA Commercial Arbitration Rules govern. Each party otherwise bears its own attorneys’ fees and costs, except that the arbitrator may award them where a statute or these Terms allow it.
(h) What this section does not cover. Either party may (i) bring an individual claim in a small-claims court of competent jurisdiction, so long as the claim stays individual and stays in that court; and (ii) seek injunctive or other equitable relief from a court to stop actual or threatened infringement, misappropriation, or violation of intellectual-property rights, breach of Section 18, or unauthorized access to the Service. Seeking relief under this paragraph is not a waiver of the right to arbitrate anything else.
(i) Who decides what is arbitrable. The arbitrator, and not any court, has exclusive authority to resolve all disputes about the interpretation, scope, applicability, enforceability, unconscionability, or formation of this arbitration agreement, including whether a particular dispute must be arbitrated. One exception: the interpretation and enforceability of the class-action waiver in paragraph (k) is for a court to decide, not the arbitrator.
(j) Your right to opt out - 30 days. You may reject this arbitration agreement (paragraphs (c) through (g) and (i) through (n)) by sending us notice within 30 days after you first create your Atlas account. If your account existed before September 17, 2026, you have 30 days from that date. Send an email to legal@iatlas.live with the subject “Arbitration opt-out” and include your name and the email address on your account. That is the whole mechanism - no form, no phone call, and no reason required. One notice covers every account you open with that email address. If you opt out, disputes between us are resolved in court under Section 23, and nothing else changes: not your plan, not your price, not any other term. If you do not opt out within the window, you are bound by this section.
(k) No class or representative actions. Arbitration is individual only. Neither you nor Adelphos may bring a claim as a plaintiff or class member in a class, collective, consolidated, coordinated, private-attorney-general, or other representative proceeding, and the arbitrator may not consolidate the claims of more than one person or preside over any such proceeding, except as batching under paragraph (l) provides. The arbitrator may award relief only to the individual party seeking it, and only to the extent needed to satisfy that party’s own claim. Nothing here prevents either party from participating in a class-wide settlement. If applicable law makes a claim for public injunctive relief non-waivable, that claim alone is severed from the arbitration, stayed pending the arbitration of all other claims, and then heard in a court under Section 23.
(l) Batching of mass filings. If 25 or more demands for arbitration raising substantially similar claims are filed against the same party by or with the coordination of the same counsel or coordinated group within a 90-day period, the parties will ask the administrator to group them into batches of no more than 50 demands. Each batch is treated as a single arbitration with a single arbitrator, a single set of filing and administrative fees, and a single schedule, and the parties will cooperate with the administrator in good faith to implement it. Limitations periods are tolled for the demands awaiting a later batch. A demand may be removed from batching only by written agreement of both parties. This paragraph exists to keep mass filings affordable and workable for both sides; it does not create class arbitration, and paragraph (k) still applies within each batch.
(m) Severability - the class waiver is essential. If any part of paragraphs (c) through (n) is found unenforceable, that part is severed and the rest stays in force - except as follows. If the class-action waiver in paragraph (k) is found unenforceable or void as to a particular claim or request for relief, then this entire arbitration agreement does not apply to that claim or request, which will instead be decided by a court under Section 23, while the remaining claims stay in arbitration. If paragraph (k) is found unenforceable in its entirety, then this entire arbitration agreement is null and void and all disputes are decided by a court under Section 23. Class, collective, or representative arbitration is never permitted under these Terms in any circumstance.
(n) Award, and survival. The arbitrator will issue a reasoned written award, may award any relief that a court could award to that individual party under applicable law, and the award is final and binding. Judgment on the award may be entered in any court of competent jurisdiction. This Section 22 survives termination of these Terms and of your account.
These Terms are governed by the laws of the State of Texas, United States, without regard to conflict-of-law rules, except that Section 22 is governed by the Federal Arbitration Act. The United Nations Convention on Contracts for the International Sale of Goods does not apply. For any dispute not subject to arbitration - because you opted out, because paragraph 22(h) or 22(m) applies, or because a court holds Section 22 unenforceable - the state and federal courts located in the State of Texas, United States have exclusive jurisdiction, and both parties consent to personal jurisdiction there and waive any objection based on venue or forum non conveniens.
FOR ANY SUCH DISPUTE HEARD IN COURT, YOU AND ADELPHOS EACH WAIVE ANY RIGHT TO A TRIAL BY JURY. To the extent permitted by applicable law, any claim relating to the Service must be brought within one year after it arises, or it is permanently barred.
We may update these Terms as the Service evolves, and we will change the version and effective date at the top of this page when we do. If a change is material, we will take reasonable steps to notify you in advance - by email or in the app - before it takes effect. Changes apply going forward, not retroactively, and a change to Section 22 does not apply to a dispute for which a Notice of Dispute was already sent. If you do not agree to a change, stop using the Service and cancel any paid plan before the change takes effect; continued use after that is your acceptance.
These Terms, the Privacy Policy, and (for business customers) the Data Processing Addendum are the entire agreement between you and Adelphos about the Service and supersede any earlier version. If any provision is held unenforceable, it is limited or severed to the minimum extent necessary and the rest remains in effect. Our not enforcing a provision is not a waiver of it. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets. There are no third-party beneficiaries. Neither party is liable for a failure to perform caused by events beyond its reasonable control, except for payment obligations. Notices to you may be sent to the email address on your account; notices to us go to legal@iatlas.live, except that a Notice of Dispute must follow Section 22(b).
Questions about these Terms: legal@iatlas.live. Anything else: hello@iatlas.live. Security: security@iatlas.live.